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Additional hardware and license requirements vary for available features and content. After this trial period, the technician will need a paid Remote Assist license, which comes with Microsoft Teams and capacity for Common Data Service. Additionally, both technicians and remote collaborators may need a free or paid version of Microsoft Teams. Upon download, users will have access to the 90-day license free trial or use the 30-day trial license provided by your organization, if available. Technicians can also capture and visualize images and videos of their organization’s assets and store them in Common Data Service. Technicians and remote collaborators can add mixed reality annotations to provide instructions in context. How I can guarantee the correct flow of subcontracted work allowing:įor the CUSTOMER that raise the PURCHASE ORDER, the managment of service item with product type "service"įor the SUPPLIER that provide the service, the managment of service item with product type "item" in order to manage before the shipping, the production by Work Order.Microsoft Dynamics 365 Remote Assist empowers technicians to collaborate and solve problems with remote collaborators using Microsoft Teams or Dynamics 365 Remote Assist, reducing travel time and cost. The problem is that the SUPPLIER, on dynamics, must manage Work order for the service that provides to the CUSTOMER INTERCOMPANY, but having for the item Product type "SERVICE" (required by SUBCONTRACTED WORK), it is impossible for him (it is not possible create work order for service item). SUPPLIER of company A with SALES ORDER for service item C

In order to manage the Subcontracted work in a INTERCOMPANY flow, the company that asks the service has to make a Purchase order for the service item (with product type "service"), automatically, a Sales Order in D365 for the intercompany supplier will be created with the same item service (product type "service")ĬUSTOMER of company A with PURCHASE ORDER for service item C I have always managed the subcontracted work flow with external suppliers, but I have a case of outsourcing where the supplier is part of my company and with whom I manage the intercompany. I want to understand if it is possible to manage with D365 the INTERCOMPANY SUBCONTRACTED WORK flow between companies of the same group. Dynamics Previous Versions Dynamics Previous Versionsĭoes anyone manage the subcontracting work with an intercompany supplier?.Implementing Dynamics 365 Implementing Dynamics 365.Artificial Intelligence Artificial Intelligence.